Les Soins
Senior Care Agency
Privacy Policy
Effective Date: July 21, 2025
At Les Soins Senior Care Agency (“Les Soins"), your privacy is important to us. This Privacy Policy outlines the types of personal information we collect through our website, how we use it, and the choices you have regarding your data. By visiting or using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you use our website:
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Personal Information: Name, email address, phone number, and other contact details submitted through contact forms, consultation bookings, or newsletter signups.
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Service Information: Information related to the types of services you request or inquire about.
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Technical Data: IP address, browser type, operating system, device information, and pages visited—automatically collected through cookies and similar tracking technologies.
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Booking Data: If you book through third-party services (e.g., Calendly), those platforms may collect additional information subject to their own privacy policies.
How We Collect Information
We collect information in the following ways:
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When you submit a form (e.g., Contact Us, Book a Consultation)
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When you communicate with us via email or phone
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When you browse or interact with our website
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Through cookies and analytics tools that monitor website performance
Why We Collect Your Information
We collect and use your information for the following purposes:
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To respond to inquiries and provide requested services
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To schedule consultations and follow up on service requests
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To personalize user experience and improve our website
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To send newsletters, updates, or promotional materials (if opted in)
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To comply with legal obligations and internal recordkeeping
Sharing Your Information with Third Parties
We do not sell, rent, or trade your personal information to third parties. However, we may share data with trusted service providers that help us operate our website or deliver services (e.g., Calendly for scheduling, Wix for site hosting, and email marketing providers). These third parties are required to maintain confidentiality and use your data only for the services we’ve authorized.
We may also share information when required by law, court order, or to protect our legal rights or safety.
Your Privacy Rights
Depending on your jurisdiction, you may have certain privacy rights, including:
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The right to access, correct, or delete your personal information
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The right to withdraw consent or opt out of marketing emails
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The right to restrict or object to data processing
To exercise any of these rights, please contact us at info@lessoinsagency.com. We will respond to your request within a reasonable time frame and in accordance with applicable privacy laws.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child without parental consent, we will take steps to delete it promptly.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track website performance, and improve our services. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies separately.
Changes to This Privacy Policy
Les Soins may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site signifies acceptance of the current policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 info@lessoinsagency.com
📍 Bethesda, Maryland
🌐 www.lessoinsagency.com